Connection 01
Equipment-level tracking
Assign the actual washer, dryer, or set and retain its location, status, service, and return history.
Washer and dryer rental software
Run washer and dryer rentals from the first inquiry through pickup.
Rivet was shaped by the daily work of a washer and dryer rental operation, including the handoffs between customers, physical units, payments, delivery, service, and returns.
What connects
Keep the information and the work in the same story.
Connection 02
Rental Setup
Collect the customer details, hookup requirements, agreement, supported payment, and delivery request needed before fulfillment.
Connection 03
Monthly operating workflow
Keep active rentals, invoices, payment state, service work, and eventual pickup connected.
How it works
A connected path with clear control points.
Each stage preserves the customer, rental, tenant, and operating context needed by the next one.
- 1
Capture the request
Record whether the customer needs a set, washer, dryer, or another configured rental product.
- 2
Confirm the site and agreement
Collect supported installation details, documents, acknowledgements, and customer commitment.
- 3
Assign and deliver equipment
Select ready units, connect the agreement package, coordinate delivery, and activate the rental.
- 4
Bill, service, and return
Maintain invoices, payment state, service history, pickup, inspection, and inventory availability.
Operational outcomes
Make the next action easier to see.
01
One customer journey
Setup details no longer live separately from the rental and equipment records they affect.
02
More reliable inventory
The team can see which physical units are deployed, returning, or being prepared.
03
Repeatable operations
The workflow can be configured for another tenant without copying KC-specific prices or policies.
Questions
What buyers usually need to know.
1
Is Rivet only for washer and dryer rentals?
No. Washer and dryer rentals are the original operating use case, while Rivet’s tenant configuration supports additional physical rental categories.
2
Can a company set its own prices and requirements?
Yes. Products, pricing, requirements, documents, locations, and lifecycle settings are tenant-scoped.
3
Can Rivet track a washer and dryer separately?
Yes. Individual units can be recorded and assigned while remaining part of the same rental.
4
Can an existing operator migrate into Rivet?
Yes, through a reviewed migration scope that maps the operator’s own customers, inventory, rentals, and rules.
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