Rivet features
Built for washer and dryer rental operators, Rivet connects customer setup to monthly billing, physical inventory, delivery, service, pickup, and closeout.
Lead intake
01Capture public inquiries with the customer details, rental interest, pricing context, and follow-up history your team needs. When enabled, Rental Setup automation can create and send the customer’s next step.
Customer setup
02Give customers one Rental Setup experience for required information and photos, agreement signing, setup-fee payment, and a delivery request or available time selection.
Payments and invoicing
03Share invoice links, collect card payments through the rental company’s connected Stripe account, and keep payment, refund, and invoice status visible beside the customer and rental.
Delivery and inventory
04Coordinate delivery availability, locations, and rental readiness with the actual washer, dryer, or set assigned to each customer. Keep the schedule connected to the rental it supports.
Ongoing operations
05Track maintenance, customer history, pickup, returned equipment, and closeout work without losing the agreement, payment, and inventory context that came before it.
Automation controls
06Configure Rental Setup and invoice workflows, review status and failures, and keep manual control where your business requires approval or an exception.
See the workflow built around ongoing appliance rentals.
Keep monthly invoices and payment status attached to each rental.
Follow individual units through delivery, service, pickup, and return.
Collect hookup details, agreements, and delivery requests in one setup flow.
Create a free workspace for up to three active rentals, then configure payments, scheduling, documents, and automation as your operation is ready for them.