01
Capture the inquiry
Bring form submissions, customer details, and the next action into one connected lead record.
Built for washer and dryer rental businesses
Rental management software built for washer and dryer operators.
Run your washer and dryer rental business from one connected system. Rivet brings leads, agreements, monthly invoices, online payments, delivery scheduling, inventory tracking, and service together so your team can keep every ongoing rental moving.
Software for rental business owners and teams—not a service for renting appliances for your home.
One connected customer journey
1Inquiry captured
2Rental Setup sent
3Agreement signed
4Online payment received
5Delivery window selected
Your team sees every handoff and steps in when a rental needs attention.
Why Rivet
Spend less time chasing. Keep every rental moving.
Washer and dryer rental operators often depend on texts, spreadsheets, calendars, payment systems, documents, and memory to move one customer from interest to delivery.
Rivet connects those handoffs. Configure the customer journey your business needs, keep the full operating picture visible, and focus your team on the work that actually requires a person.
Explore washer and dryer rental software, see the KC Washer Dryer operating example, or review payment and accounting integrations.
Explore your washer and dryer rental workflow.
Washer and dryer rental software
See the workflow built around ongoing appliance rentals.
Rental billing and payments
Keep monthly invoices and payment status attached to each rental.
Washer and dryer inventory tracking
Follow individual units through delivery, service, pickup, and return.
Customer onboarding
Collect hookup details, agreements, and delivery requests in one setup flow.
The connected workflow
From new inquiry to active rental without rebuilding the process at every step.
02
Let the customer move forward
Send one Rental Setup experience for required details, agreement signing, setup-fee payment, and delivery scheduling.
03
Coordinate delivery and inventory
Match the rental with available equipment, delivery capacity, locations, and the work your team needs to complete.
04
Invoice, service, and close out
Keep online payments, recurring invoice work, service history, returns, and closeout connected to the rental.
Automation with control
Let the routine steps move. Keep the important decisions visible.
Benefit 01
Customers move themselves forward
Give customers a clear path to provide information, sign, pay, and choose an available delivery time.
Benefit 02
Routine handoffs stay connected
Configure the steps you want Rivet to send or prepare automatically while keeping manual control where you need it.
Benefit 03
Your team manages the exceptions
See completed steps, upcoming work, and the rentals that need attention without rebuilding the story from texts and spreadsheets.
Built from real rental operations
Software shaped by the work itself.
Rivet originated from operating a real rental business and learning where daily coordination breaks down. That perspective keeps automation grounded in the practical work rental teams do every day.
Start with Rivet
Build your connected rental workflow today.
Create a workspace, configure the steps that fit your business, and start with up to three active rentals without entering a payment method.