Connection 01
Configurable products
Define appliance categories, offerings, pricing, requirements, and customer-facing product details for the tenant.
Appliance rental software
Connect appliance customers, physical inventory, delivery, billing, and service.
Rivet gives appliance rental operators a tenant-configurable system for the customer journey and the asset lifecycle behind it.
What connects
Keep the information and the work in the same story.
Connection 02
Physical asset lifecycle
Track unit status, location, assignment, inspection, repair, service, and return.
Connection 03
Connected customer operations
Keep agreements, invoices, payments, delivery requests, and service context attached to the rental.
How it works
A connected path with clear control points.
Each stage preserves the customer, rental, tenant, and operating context needed by the next one.
- 1
Configure the catalog
Create the appliance products, equipment types, prices, requirements, and lifecycle states the business actually uses.
- 2
Guide the customer through setup
Collect the details and actions required for the selected appliance rental.
- 3
Assign ready inventory
Connect the correct unit or units to the rental and delivery work.
- 4
Operate through return
Manage billing, service, replacements, pickup, inspection, and future availability.
Operational outcomes
Make the next action easier to see.
01
Flexible setup by product
A refrigerator, laundry set, or other appliance can carry the requirements that apply to it.
02
Unit history that follows the asset
Service and lifecycle records remain useful after one customer returns the equipment.
03
One view of customer and equipment work
The team can make decisions with both sides of the rental visible.
Questions
What buyers usually need to know.
1
Can tenants create their own appliance categories?
Yes. Supported categories, equipment types, products, and requirements are configured per tenant.
2
Can a rental contain multiple appliances?
Yes. A rental can include multiple assigned inventory units while remaining one operating record.
3
Does Rivet support service and replacement work?
Rivet supports service history, inventory lifecycle states, return workflows, and equipment reassignment context.
4
Is appliance-specific setup required?
The tenant should configure product requirements, documents, pricing, and lifecycle rules that match its real operation before going live.
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