How Rivet works

Eight stages. One connected rental lifecycle.

Rivet gives rental operators a clearer view of the handoffs that matter from the first inquiry through closeout.

  1. 01

    Inquiry

    Capture the starting context for a potential rental and the work it creates.

  2. 02

    Customer setup

    Keep customer information ready for the rental process.

  3. 03

    Rental setup

    Create the rental record and coordinate its readiness.

  4. 04

    Agreement

    Prepare and manage the agreement work connected to that rental.

  5. 05

    Inventory assignment

    Connect the rental to the inventory being placed in service.

  6. 06

    Scheduling and delivery

    Coordinate planned dates, delivery work, and the next operational handoff.

  7. 07

    Payments and service

    Review money activity and service work in the rental’s operating context.

  8. 08

    Return and closeout

    Carry the rental through pickup, return, and closeout work.

See the workflow in context.

Explore featuresView pricingEarly access